Terrific Reviews: Your Ultimate Guide to Building a Stellar Online Reputation
Hi, I’m Nick Collins, the author of Terrific Reviews, a book designed to empower you to improve your online reputation and grow your business through the power of exceptional customer service and impactful reviews. After 20+ years in the business world, I’ve seen firsthand how reviews can transform a company’s success. This book is a culmination of my experience, crafted to give you actionable strategies, insights, and tools to take control of your online presence.
Terrific Reviews is available in bookstores and on Amazon, making it accessible for anyone ready to take their business to the next level. My passion for helping businesses build trust through customer satisfaction began in 2001, when my company was featured in an article highlighting reputation-building strategies. Since then, I’ve founded, grown, and sold multiple digital marketing agencies, all with a focus on reputation and review management.
This book is more than a guide—it’s my mission to help entrepreneurs and small business owners like you succeed in what you love to do. If you have any questions or need guidance as you apply the principles from the book, don’t hesitate to reach out. I’m here to help, and I can’t wait to hear about your success!
Ready to Take Control of Your Online Reputation?
Transform your business with the actionable insights and strategies from Terrific Reviews! Whether you’re just starting out or looking to refine your approach to online reviews, this book is your ultimate guide.
For those who want to dive deeper, we also offer a Terrific Reviews Starter Kit, which includes a copy of the book along with our innovative NFC review materials and tools to help you kickstart your journey to better reviews. This package is designed to make it easier than ever to encourage and manage customer feedback effectively.
Don’t wait—grab your copy today and let’s start building your stellar reputation! If you’re ready to explore the kit, click here to learn more.
If you’ve read Terrific Reviews and are looking for exclusive bonuses and videos, you’ll find them under the “Book” section in the navigation menu.
To learn more about the products, services, and consulting I offer, simply explore the options below. I’m always available for a free consultation and would be delighted to assist you in achieving your goals. Let’s work together to elevate your reviews and reputation!
Get REAL 5-Star
Reviews with StarTap Business Bundle
StarTap NFC & QR Review Cards: Your Ultimate Review-Boosting Solution
The StarTap Business Bundle is the perfect solution for businesses looking to increase their online reviews effortlessly. This customizable package includes everything you need, such as NFC and QR cards, counter signs, sticky tags, and stand-up signs. No unnecessary items—your bundle is tailored to your specific needs.
All StarTap cards come pre-programmed to direct customers to the review platform of your choice, whether it’s Google, Yelp, or another site. These cards work seamlessly on both Apple and Android devices with no subscription fees and unlimited taps. With StarTap, you’ll experience the ultimate convenience while driving more customer reviews.
Why Choose StarTap Cards?
- Proven Results: Businesses see a 350% increase in review capture when using StarTap cards.
- Enhanced SEO: Online reviews and review responses signal Google about your business, improving your rankings, visibility in search, and local map results.
- Trust & Reputation: More reviews mean more trust, better customer confidence, and stronger credibility in your market.
We handle all the setup for you, making the process effortless. I’ll personally help you choose the best package based on your unique needs and goals. With no subscription or recurring fees, StarTap offers you a hassle-free way to generate more reviews and improve your online reputation.
Get Started Today!
Click here or call us to get started with your custom StarTap package. Start capturing more reviews and boosting your business today!
As a bonus, every order includes a complimentary 30-minute consultation with Nick Collins, author of Terrific Reviews—a $150 value, absolutely free!
NFC & QR StarTap Review Generation Cards
Just Need the Cards? No Problem!
Tap or scan—it’s that easy! With StarTap NFC and QR Review Cards, customers can instantly pull up the review page of your choice by simply tapping their smartphone or scanning the QR code with their camera. Link the cards to any review site, social platform, or website, and you can even update the destination anytime. Best of all, the cards arrive fully set up and ready to deploy, making it effortless to start generating more reviews today!
Get Started Today!
Click here or call us to get started with your custom StarTap Cards. Start capturing more reviews and boosting your business today!
As a bonus, every order includes a complimentary 30-minute consultation with Nick Collins, author of Terrific Reviews—a $150 value, absolutely free!
Terrific Reviews Book: The Ultimate Guide to Building Your Online Reputation
Terrific Reviews is your step-by-step guide to mastering the art of online reviews and reputation management. Written by Nick Collins, a 20+ year expert in the field, this book provides actionable insights, strategies, and tools to help you generate more positive reviews, respond to feedback effectively, and enhance your business’s visibility online. Whether you’re a small business owner, entrepreneur, or marketer, this book will empower you to take control of your online presence and grow your brand.
Available in both Kindle and Paperback versions, Terrific Reviews is designed to fit seamlessly into your busy schedule while delivering powerful results.
As a special bonus, each book purchase includes a free 30-minute consultation with the author himself, Nick Collins (a $150 value). During this call, you can ask questions, get personalized advice, and gain deeper insights into applying the principles of the book to your unique business needs.
Don’t wait—grab your copy of Terrific Reviews today and start transforming your online reputation into your greatest asset!
Wall Mounted Feedback Sign
Maximize Your Reviews By Encouragement
Encourage customer engagement and gather valuable feedback with our lightweight, stylish wall-mounted feedback sign. Designed for lobbies, waiting areas, service centers, and more, this sign serves as a subtle yet effective reminder for your clients and customers to share their thoughts.
Featuring a sleek design, it includes both a QR code and NFC chip, making it effortless for customers to provide feedback with just a quick scan or tap from their mobile device. This sign not only reinforces the importance of their input but also acts as a catalyst for capturing meaningful reviews, helping you improve and grow your business.
Whether you’re looking to enhance customer satisfaction or boost your online presence, this wall hanger is a simple, professional, and powerful solution to show your clients their feedback matters.
The Share Square
Turn your happy customers into your biggest advocates with The Share Square! This laminated, interactive square is designed to create a fun and engaging experience for your customers. They simply hold the square, stick their face in the center, and snap a picture that shows off their love for your business.
The magic happens when they share their photo on social media, spreading positive sentiment about your brand far and wide. Not only does this boost your visibility, but it’s also the perfect opportunity to ask for a review while the experience is fresh and exciting.
The Share Square has been a hit across industries, consistently generating resounding engagement and shares. It’s a simple, cost-effective way to expand your audience and build goodwill as your delighted customers help spread the word about your business. Make every customer interaction a moment worth sharing!
Human-Powered Review Response Services
Reliable and timely managed review response for local business
Reviews are ever-evolving, shaping your reputation every day. Our in-house, US-based team actively monitors and responds promptly to customer interactions on your most influential review platforms. We craft responses optimized with brand keywords and alert you when your input is needed. Let us handle your online review management so you can stay focused on what you do best—running your business.
Review Request Generation – Get more REAL 5-Star
Reviews
We request and manage your business’s online reviews.
More reviews, no stress!
According to a BrightLocal survey, 84% of people trust online reviews just as much as personal recommendations. This makes asking your customers to leave reviews an essential step in building a strong online reputation. Our review generation solution simplifies the process, making it effortless for your customers to share their feedback on your review platforms. With our user-friendly tool, collecting reviews has never been easier!
Video Testimonial Generation
We turn your positive customer feedback into web-ready social proof.
Did you know that video testimonials can significantly boost trust in your business? According to a Wyzowl survey, 85% of people are more likely to buy a product or service after watching a review testimonial video. Now, imagine the power of adding 5, 10, or even 20 new video testimonials every month! Our digital marketing team specializes in helping you gather authentic, user-generated video content, transforming your customers’ words into a powerful tool to convert visitors into buyers on your website and social media.
Video testimonials are particularly effective at driving conversions, with the potential to increase conversion rates by up to 160% when featured on product and landing pages. From requesting and recording to publishing the final polished videos, we guide you every step of the way to ensure these testimonials make the maximum impact on your audience.
Online Listings Management
One Dashboard. Listings on 60+ Sites.
One Dashboard. Listings on 60+ Sites.
Effortlessly maintain accurate, consistent, and trustworthy business listings across the web—all from a single, user-friendly dashboard. A survey by WebFX reveals that businesses with a strong online presence are twice as likely to succeed. To build and sustain an impactful online presence, it’s crucial for businesses to ensure their website and online listings are mobile-friendly, accurate, and consistent, making it easy for potential customers to find them. This includes being visible across multiple platforms and locations, such as:
| Owned Media: | Your website, blogs, and landing pages |
| Earned Media | Review sites, search engines, listings, and directories |
| Social Media | Facebook, X, Instagram, & Google Profile |
| Paid Media | Ads on search engines, PPC, YouTube, etc. |
Reputation Management Damage Control
We help control and mitigate damaging negative reviews and misinformation.
Research shows that nearly 90% of consumers rely on online reviews to make purchase decisions. Your online reputation is directly tied to your search engine results, which are shaped by factors like accuracy, timeliness, and intent. Unfortunately, negative reviews, articles, and other online content can quickly climb to the top of search engine rankings and linger there, potentially damaging your business’s first impression.
Our cutting-edge software helps safeguard your reputation by actively monitoring online mentions of key terms relevant to your business. Whenever a potential issue arises, we’re alerted immediately and take action to protect and enhance your business’s online presence, ensuring your reputation stays strong and positive.
Reputation Reports
An instant snapshot of your online reputation.
Our comprehensive business reputation reports deliver actionable insights that can be customized and sent to you as often as you need or printed for weekly team meetings.
These reports provide a clear breakdown of essential metrics, such as which staff members received the most online mentions, the number of new positive reviews your business earned, who’s talking about you online, and so much more.
Need to filter results to only show 3-star and below reviews? Or reviews exclusively from Yelp and Facebook within the past two years? No problem. Want to track how many times the keyword “Sarah” appeared in online reviews? Consider it done! Our advanced software empowers you with full control over your business’s reputation, keeping you informed and proactive.
Reputation Dashboard
All your reviews, all in one place.
Effortlessly stay on top of your reviews, ratings, online mentions, visibility, competitor activity, and more with real-time alerts. Notice something that needs attention? We’ve got you covered! Our full-service solution handles it all, from crafting personalized responses to each review to closely monitoring data and addressing potential concerns before they become issues. It’s no wonder we’re often referred to as the online watchdog for small businesses!
With our intuitive and user-friendly dashboard, you can easily view and manage all your business reviews in one place, making it simple to stay informed and in control.
Let’s Get Started!
For over 20 years, I have been committed to helping individuals and businesses enhance their reviews and strengthen their reputations.
Throughout my career, I’ve developed a deep understanding of what drives positive feedback and how it impacts a brand’s success.
You’ve seen the products, you’ve reviewed the services—now the final piece is learning my Terrific Reviews Playbook. This is where I guide you and your team step-by-step to implement these strategies yourself, or if you prefer, we can take care of everything through our Platinum Reputations agency. With our wealth of experience and proven tools, we deliver tangible results.
Whether through hands-on consulting and training or a fully managed service, we’re here to make your reputation shine. I’m just one click or call away, and your consultation is completely hassle-free and cost-free.
What do you have to lose? Let’s get started today!
Hi, I’m Nick Collins—author of Terrific Reviews and founder of Platinum Reputations. With years of experience helping businesses grow through better online reviews, reputation management, and customer connections, I’m here to share my knowledge and help you succeed. Whether you have a question, need guidance, or want to collaborate, don’t hesitate to reach out—I’d love to hear from you!
You can fill out the contact form or click here to book a free consultation with me directly.
If you’d like to learn more about me, feel free to visit my personal website at NicholasCollins.com.